How to make your purchase and shipping costs.

How is my order processed?

Once the purchase is made and payment is made, we work hard to ship orders as quickly as possible. To improve our shipping times and offer a better experience to our customers, the decision was made to work only with the FedEx, Estafeta and PackageExpress parcels. Our shipping options are:

Standard (Mexican Republic) - 3 to 5 business days $89

Express (Mexican Republic) - 1 to 3 business days $125

If you live in an area far from the main cities of the country, your order may take 1 more day.

Do you ship to countries outside of Mexico?

For now we only offer shipments within Mexico. Our plan is to grow more and more and offer international shipments at the end of 2022. As soon as we offer this service, it will be published on our social networks.

How soon will I receive my order?

We guarantee that all orders will be shipped in a timely manner unless we have delays beyond our control (problems with the parcel, natural disasters in the shipping area, etc.) or a notice on our website about certain delays. product.

Standard (Mexican Republic) - 3 to 5 business days $89

Express (Mexican Republic) - 1 to 3 business days $125

How do I know what the shipping cost will be for a piece that I want to buy?

Once you have your shopping cart ready, you can select the "Go to payment page" option. There we will give you detailed information about the cost of your shipment depending on the option you choose, whether it is Standard ($89) or Express ($125).

How is the process of tracking my order?

As soon as your order is placed, a confirmation email will be sent to you and you will be able to check the full details of your order. Once your shipment is on its way, we will send you another email within 24-48 hours to notify you of the tracking number so you can track exactly when your order will arrive.

I need my item to be shipped faster; Do you have faster shipping services?

If you need an urgent shipment, contact us by whatsapp at +52 81.8601.4252. Tell us which pieces you want to buy and we will inform you if it is possible to offer you faster shipping at an extra cost.

How do I know if my order has already been delivered?

In orders that are delivered by home delivery, the name and signature of the person who receives it will be requested as proof that the merchandise was delivered in perfect condition. In national shipping orders, the parcel company will be responsible for collecting the corresponding information.

Will my order be protected during shipping?

Your order will be carefully packaged, and in the case of shipments that require the use of a parcel company, your pieces will be protected with several layers to guarantee that they do not suffer any damage. You can trust our experience to pack unique, delicate and valuable pieces.

*Product Pricing Policy

The prices published on the website may change without notice; If for any reason the price is shown as $0.00, please call us at +52 81.8601.4252 and we will provide you with the correct information. For no reason will it be understood that these items are free and orders placed under this situation will be cancelled.